At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
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- Main Accountabilities:
- Working as a member of the PG System Drive sales support team, reporting to technical sales support team leader. Tasks include the following:
- 1. Sales support Offers technical advice and provides comment on enquiry specifications for customers/channels/Sales Engineers with ABB products/systems/applications. Provides technical support during the technical meeting, product presentations and negotiations. Provides suitable technical solution and proposal to customers with sales.
- 2. Diagnostic studies Performs analytic and diagnostic studies to determine most suitable technical solution to meet customer needs. Proposes technical solutions for complex enquiries. Support the off-site and on-site service from technical side.
- 3. Presentations Prepares and delivers technical presentations and demonstrations for both internal staff and customers on complex product issues.
- 4. Training Offers product/solution/service related training.
- 5. Technical documentation Manage the process of translating the training material of the product and training courseware.
- 6. Feedback Follow and collect customer need and competitor information for R